Open Exchange Rates incident

Missing currency rates in historical API queries for 4 February 2023

Minor Resolved View vendor source →

Open Exchange Rates experienced a minor incident on February 5, 2023 affecting Exchange Rate API, lasting 23d 2h. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2023, 09:21 AM UTC
Resolved
Feb 28, 2023, 12:00 PM UTC
Duration
23d 2h
Detected by Pingoru
Feb 05, 2023, 09:21 AM UTC

Affected components

Exchange Rate API

Update timeline

  1. investigating Feb 05, 2023, 06:43 AM UTC

    We are currently investigating missing currencies in historical API queries for 4th February 2023.

  2. identified Feb 05, 2023, 07:17 AM UTC

    We have identified the cause of this incident and are working on a solution. Please be advised that both historical and OHLC queries are currently impacted, with approx. 61 currency rates showing as unavailable.

  3. monitoring Feb 05, 2023, 09:21 AM UTC

    A fix has been implemented and we are monitoring the results. All rates that were unavailable for queries to the "/historical/2023-02-04.json" endpoint (4th February 2023) are now available again in the API response for that date. The following currency symbols were affected: AED, ANG, AOA, AWG, AZN, BIF, BOB, BYN, BZD, CDF, CLP, CNH, ETB, FJD, GEL, GMD, GTQ, GYD, HTG, ILS, IRR, ISK, JMD, JOD, KES, KGS, KMF, KYD, LRD, MMK, MOP, MRU, MVR, MYR, MZN, NAD, NGN, NIO, PGK, PHP, PKR, RWF, SBD, SDG, SRD, SVC, TJS, TMT, TND, TOP, TZS, UAH, UYU, UZS, VES, VND, XAG, XAU, XCD, YER, ZMW We are continuing to investigate the root cause of this incident. Please note that as a result of this issue, /ohlc.json and /spot.json queries will remain temporarily unavailable for the above currency symbols for the period between approximately 04:00 UTC on 4th February and 09:00 UTC on 5th February. We sincerely apologise for any inconvenience this may cause. We will update this post with further details in due course.

  4. resolved Mar 13, 2023, 02:59 AM UTC

    This incident has been resolved.