Open Exchange Rates incident

Usage statistics delayed

Minor Resolved View vendor source →

Open Exchange Rates experienced a minor incident on November 30, 2015, lasting 9d 3h. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2015, 02:15 PM UTC
Resolved
Dec 09, 2015, 05:43 PM UTC
Duration
9d 3h
Detected by Pingoru
Nov 30, 2015, 02:15 PM UTC

Update timeline

  1. monitoring Nov 30, 2015, 02:15 PM UTC

    Usage statistics were temporarily delayed due to a non-critical database error. A fix has been deployed and usage stats will be recalculated for all clients over the next 2 days. At present and until further notice, API usage volume will take 24-48 hours to be reflected in your account dashboard. We apologise for any inconvenience caused.

  2. resolved Dec 09, 2015, 05:43 PM UTC

    Usage statistics are being displayed with up to 12 hours delay, otherwise functional. Please get in touch with any questions.