Open Exchange Rates incident
Upstream host issue caused approximately 5m total outage last night
Open Exchange Rates experienced a notice incident on January 22, 2016, lasting 2d 3h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 22, 2016, 05:48 AM UTC
We experienced an unidentified hosting provider issue last night resulting in approximately 5 minutes' outage on both the API and public website, from 12:35am UTC. All systems returned to normal without intervention. Sincere apologies for any disruption caused. We're investigating why this happened today and will post a debrief as soon as we have information.
- resolved Jan 24, 2016, 09:42 AM UTC
This outage was caused by an upstream server issue at our hosting provider, and we're taking steps to stop it happening again. Sincere apologies for any disruption caused.