Open Exchange Rates incident

Rates missing from historical API on 17th Dec

Notice Resolved View vendor source →

Open Exchange Rates experienced a notice incident on December 18, 2016, lasting 1d 22h. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2016, 10:41 AM UTC
Resolved
Dec 20, 2016, 09:33 AM UTC
Duration
1d 22h
Detected by Pingoru
Dec 18, 2016, 10:41 AM UTC

Update timeline

  1. investigating Dec 18, 2016, 10:41 AM UTC

    A number of clients have reported data missing from our historical end-of-day API response for 17th December. We are currently investigating and will update as soon as we have further information. All other API endpoints and data are functioning as normal.

  2. identified Dec 18, 2016, 11:14 AM UTC

    We have identified the issue and are working on a resolution.

  3. monitoring Dec 18, 2016, 01:23 PM UTC

    We resolved this issue via a deployment at 12:45 UTC, and will publish a post-mortem shortly.

  4. resolved Dec 20, 2016, 09:33 AM UTC

    This error occurred while upgrading our platform. We resolved this issue with missing historical data with a deployment on 17th December, and have taken steps to ensure that it will not happen again. Thank you for your patience.