Open Exchange Rates incident
Delayed updates for certain currency rates today
Open Exchange Rates experienced a notice incident on August 16, 2017, lasting 18h 42m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 16, 2017, 03:03 PM UTC
We are looking into delays in rate updates for certain currency rates, including Bitcoin and other digital currencies, which began around midnight UTC. Major world currencies and the majority of exotic currencies are not affected. We will provide an update as soon as we have further information.
- identified Aug 16, 2017, 03:15 PM UTC
We have installed a temporary solution addressing the primary issue, which affected all digital currencies, as well as a small number of exotic and alternative currency rates. Rate updates may be delayed up to 60 minutes, while we establish a permanent fix. We'll provide more update as soon as possible.
- monitoring Aug 16, 2017, 03:44 PM UTC
We have resolved the issue, and all digital currency rates are updating as normal. We will post a final update on this incident shortly, but please contact us if you have any comments or questions.
- resolved Aug 17, 2017, 09:45 AM UTC
This incident has been resolved.