Open Exchange Rates incident

Inverted rates for some digital currencies

Notice Resolved View vendor source →

Open Exchange Rates experienced a notice incident on September 16, 2017, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2017, 11:58 AM UTC
Resolved
Sep 16, 2017, 11:58 AM UTC
Duration
—
Detected by Pingoru
Sep 16, 2017, 11:58 AM UTC

Update timeline

  1. resolved Sep 16, 2017, 11:58 AM UTC

    Dear clients, In an issue related to yesterday's changes, certain alternative digital currency rates – including DASH, STR, XMR and XRP (but not including BTC, LTC and ETH) – were published as inverted prices throughout the night. This was due to a provider error, which has now been resolved, and we do not anticipate further related issues. Going forward, we are working on broad improvements to our line-up of digital currencies, which will enable us to feature new popular digital assets and a wider range and granularity of information. Please contact us at [email protected] with any questions or concerns.