Open Exchange Rates incident

Issue with KRW (South Korean Won) rate multiplication

Notice Resolved View vendor source →

Open Exchange Rates experienced a notice incident on August 27, 2018 affecting Exchange Rate API, lasting 6d 9h. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2018, 02:14 AM UTC
Resolved
Sep 02, 2018, 11:31 AM UTC
Duration
6d 9h
Detected by Pingoru
Aug 27, 2018, 02:14 AM UTC

Affected components

Exchange Rate API

Update timeline

  1. identified Aug 27, 2018, 02:14 AM UTC

    We are investigating an issue affecting KRW (South Korean Won) rates available via our latest.json API endpoint on Sunday evening, during which clients may have received rates at a ratio of 1:100. We have put a temporary solution in place, and will publish more details as they become available.

  2. resolved Sep 02, 2018, 11:31 AM UTC

    This incident was resolved with an update on Monday 27th August with no recurrence. We are contacting affected clients. Please email us at [email protected] if you have any questions or concerns about this update.