Ooma experienced a major incident on August 22, 2025 affecting Vancouver POP and Voice API and 1 more component, lasting 5h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Vancouver POPVoice APIManagement PortalProvisionerDedicated Voice Circuit NetworkNotificationseFax
Update timeline
- investigating Aug 22, 2025, 12:14 PM UTC
We are investigating an issue with the Vancouver data center.
- resolved Aug 22, 2025, 05:33 PM UTC
This incident has been resolved.