Ooma experienced a minor incident on June 15, 2020 affecting Vancouver POP and San Jose POP, lasting 1d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Vancouver POPSan Jose POP
Update timeline
- investigating Jun 15, 2020, 10:29 PM UTC
Our upstream carriers have advised that there is a major nationwide outage with multiple telephone carriers, particularly with Sprint and T-Mobile. This has resulted in intermittent outbound call failures across the PSTN.
- identified Jun 15, 2020, 10:33 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jun 17, 2020, 04:22 PM UTC
Upstream carrier issues appear to be resolved.