Ooma incident

Errors selecting extensions in Management Portal

Minor Resolved View vendor source →

Ooma experienced a minor incident on September 25, 2020 affecting Management Portal, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2020, 05:45 PM UTC
Resolved
Sep 25, 2020, 06:15 PM UTC
Duration
29m
Detected by Pingoru
Sep 25, 2020, 05:45 PM UTC

Affected components

Management Portal

Update timeline

  1. investigating Sep 25, 2020, 05:45 PM UTC

    We are currently investigating an error when you click any extension in the Management portal; you will receive a 404 status error. You will be unable to make any updates to extensions at this time. Updates will be posted as they become available.

  2. resolved Sep 25, 2020, 06:15 PM UTC

    Our Engineering team has investigated and resolved this issue. You will now be able to access all your extensions with no issues.