Ooma incident

Issue with devices registered to Vancouver 7/21/2021

Notice Resolved View vendor source →

Ooma experienced a notice incident on July 21, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2021, 06:13 PM UTC
Resolved
Jul 21, 2021, 06:13 PM UTC
Duration
—
Detected by Pingoru
Jul 21, 2021, 06:13 PM UTC

Update timeline

  1. resolved Jul 21, 2021, 06:16 PM UTC

    Users connected to our Vancouver data center experienced an issue where devices lost registration, and some users may have dropped calls in progress. Those customers may have also not received any calls during the brief duration the server was unavailable while services rerouted to the in place, on line redundant servers. Most users were able to re-register within 5 minutes.