Ooma incident

Voicemail Instability - Users sometimes not able to retrieve voicemails from their phones

Minor Resolved View vendor source →

Ooma experienced a minor incident on September 7, 2021 affecting Vancouver POP and San Jose POP, lasting 2d 13h. The incident has been resolved; the full update timeline is below.

Started
Sep 07, 2021, 04:27 PM UTC
Resolved
Sep 10, 2021, 05:32 AM UTC
Duration
2d 13h
Detected by Pingoru
Sep 07, 2021, 04:27 PM UTC

Affected components

Vancouver POPSan Jose POP

Update timeline

  1. investigating Sep 07, 2021, 04:27 PM UTC

    We are currently investigating this issue.

  2. identified Sep 07, 2021, 05:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 10, 2021, 05:32 AM UTC

    This incident has been resolved.