Ooma incident

SJC POP Outage

Critical Resolved View vendor source →

Ooma experienced a critical incident on November 4, 2021 affecting San Jose POP, lasting 6h 1m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2021, 05:52 PM UTC
Resolved
Nov 04, 2021, 11:54 PM UTC
Duration
6h 1m
Detected by Pingoru
Nov 04, 2021, 05:52 PM UTC

Affected components

San Jose POP

Update timeline

  1. investigating Nov 04, 2021, 05:52 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 04, 2021, 06:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 04, 2021, 11:54 PM UTC

    This incident has been resolved.