Ooma incident

Service Impacting Incident

Major Resolved View vendor source →

Ooma experienced a major incident on November 18, 2022 affecting Ashburn POP, lasting 2h 21m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2022, 06:00 AM UTC
Resolved
Nov 18, 2022, 08:22 AM UTC
Duration
2h 21m
Detected by Pingoru
Nov 18, 2022, 06:00 AM UTC

Affected components

Ashburn POP

Update timeline

  1. investigating Nov 18, 2022, 08:06 AM UTC

    We have identified a service impacting issue, and some calling features may be affected. Our engineers are actively working on resolving this, and an update will be posted shortly to provide additional information.

  2. investigating Nov 18, 2022, 08:07 AM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 18, 2022, 08:22 AM UTC

    This incident has been resolved.