Ooma experienced a minor incident on September 24, 2018 affecting Vancouver POP, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Vancouver POP
Update timeline
- investigating Sep 24, 2018, 04:08 PM UTC
We are currently investigating an issue impacting calls being delivered consistently to customers connected to our Vancouver POP. We will update this page as we know more.
- monitoring Sep 24, 2018, 04:13 PM UTC
We have identified the issue and resolved it. We will most more information here as required. All services have returned to normal.
- resolved Sep 24, 2018, 04:23 PM UTC
We have resolved the issue creating intermittent call delivery issues in our Vancouver facility. All services have returned to normal.