Ooma experienced a notice incident on April 18, 2019 affecting Vancouver POP and San Jose POP, lasting 3d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Vancouver POPSan Jose POP
Update timeline
- investigating Apr 18, 2019, 10:53 PM UTC
We are currently experiencing an issue with our Vancouver and San Jose POPs. Our team is currently investigating and will post updates as they become available.
- monitoring Apr 18, 2019, 11:09 PM UTC
A fix has been implemented and service has restored to normal. We are continuing to monitor the situation closely.
- resolved Apr 22, 2019, 03:54 PM UTC
This incident has been resolved.