Ooma experienced a notice incident on May 17, 2019 affecting San Jose POP, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
San Jose POP
Update timeline
- investigating May 17, 2019, 09:31 PM UTC
Investigating - We are currently investigating an issue with our SJC POP; we are experiencing issues with the media servers. We will provide updates as they become available. If you do experience any issues, please contact our support team.
- identified May 17, 2019, 09:40 PM UTC
We have identified the issue with our SJC Media Servers and will have it resolved shortly.
- resolved May 17, 2019, 10:00 PM UTC
Resolved - We have resolved the issue with SJC Media Servers will be monitoring it. All traffic has resumed its regular path.