Ookla incident

Speedtest Intelligence Data Aggregation Delay for 2018-11-10

Minor Resolved View vendor source →

Ookla experienced a minor incident on November 11, 2018 affecting Speedtest Intelligence Portal and Speedtest Intelligence Data Processing, lasting 10h 50m. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2018, 08:11 PM UTC
Resolved
Nov 12, 2018, 07:02 AM UTC
Duration
10h 50m
Detected by Pingoru
Nov 11, 2018, 08:11 PM UTC

Affected components

Speedtest Intelligence PortalSpeedtest Intelligence Data Processing

Update timeline

  1. monitoring Nov 11, 2018, 08:11 PM UTC

    We are currently upgrading the data aggregation layer for Speedtest Intelligence. This has resulted in aggregation data processing being delayed for the for the date: 2018-11-10. The data will appear in the Speedtest Intelligence portal when the data processing jobs are complete.

  2. monitoring Nov 12, 2018, 07:01 AM UTC

    Data processing for 2018-11-10 has completed successfully and is accessible within Speedtest Intelligence. No further delays are anticipated.

  3. resolved Nov 12, 2018, 07:02 AM UTC

    This incident has been resolved.