Ookla incident

Degraded Performance for Fallback Testing Mode on Speedtest.net Applications

Minor Resolved View vendor source →

Ookla experienced a minor incident on February 1, 2019 affecting Speedtest.net, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Feb 01, 2019, 06:06 PM UTC
Resolved
Feb 01, 2019, 06:36 PM UTC
Duration
29m
Detected by Pingoru
Feb 01, 2019, 06:06 PM UTC

Affected components

Speedtest.net

Update timeline

  1. identified Feb 01, 2019, 06:06 PM UTC

    We are observing elevated error rates for Fallback Test Mode for Speedtest.net applications. This test mode is only used rarely when outbound firewalls block connections to the host network. The root issue has been identified and we are working towards resolution.

  2. resolved Feb 01, 2019, 06:36 PM UTC

    The issue is resolved and Fallback Test Mode is working properly now.