Ookla incident

Service interruption on speedtest.net

Critical Resolved View vendor source →

Ookla experienced a critical incident on November 19, 2019 affecting Speedtest.net, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2019, 04:19 PM UTC
Resolved
Nov 19, 2019, 05:15 PM UTC
Duration
56m
Detected by Pingoru
Nov 19, 2019, 04:19 PM UTC

Affected components

Speedtest.net

Update timeline

  1. investigating Nov 19, 2019, 04:19 PM UTC

    Speedtest Engineering is actively triaging an incident impacting www.speedtest.net, mobile + native applications, and associated websites.

  2. identified Nov 19, 2019, 04:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 19, 2019, 04:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Nov 19, 2019, 05:11 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Nov 19, 2019, 05:15 PM UTC

    This incident has been resolved.