Ookla incident

Speedtest.net & Ookla systems impacted by a backend systems issue

Notice Resolved View vendor source →

Ookla experienced a notice incident on January 6, 2020 affecting Speedtest.net and Speedtest Intelligence Portal and 1 more component, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2020, 03:32 AM UTC
Resolved
Jan 06, 2020, 04:43 AM UTC
Duration
1h 11m
Detected by Pingoru
Jan 06, 2020, 03:32 AM UTC

Affected components

Speedtest.netSpeedtest Intelligence PortalSpeedtest Custom

Update timeline

  1. monitoring Jan 06, 2020, 03:32 AM UTC

    The Ookla engineering team is investigating an issue that is impacting the availability and performance of some Ookla systems.

  2. resolved Jan 06, 2020, 04:43 AM UTC

    Speedtest.net and associated services experienced a brief outage from 03:13 - 03:20 UTC (7 minutes) today, due to an underlying systems failure. The Ookla engineering team corrected the issue and all systems are fully operational.