Ookla incident

Maps views unavailable in Speedtest Intelligence

Minor Resolved View vendor source →

Ookla experienced a minor incident on April 5, 2020 affecting Speedtest Intelligence Portal, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2020, 03:39 AM UTC
Resolved
Apr 05, 2020, 04:56 AM UTC
Duration
1h 16m
Detected by Pingoru
Apr 05, 2020, 03:39 AM UTC

Affected components

Speedtest Intelligence Portal

Update timeline

  1. identified Apr 05, 2020, 03:39 AM UTC

    We have identified an issue that is impacting the availability of map views in the Speedtest Intelligence portal. All other Speedtest Intelligence views are functioning normally. Our Engineering team is addressing this issue, and we expect the map views to be back up and operational shortly.

  2. resolved Apr 05, 2020, 04:56 AM UTC

    Map view functionality has been restored to the Speedtest Intelligence portal.