Ookla incident

Incident impacting Speedtest.net

Major Resolved View vendor source →

Ookla experienced a major incident on April 27, 2020 affecting Speedtest.net and Speedtest Custom, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2020, 06:37 PM UTC
Resolved
Apr 27, 2020, 07:33 PM UTC
Duration
55m
Detected by Pingoru
Apr 27, 2020, 06:37 PM UTC

Affected components

Speedtest.netSpeedtest Custom

Update timeline

  1. identified Apr 27, 2020, 06:37 PM UTC

    We have identified an issue that is causing service impact to Speedtest.net and associated services. The Speedtest engineering team is working on resolution.

  2. monitoring Apr 27, 2020, 06:48 PM UTC

    Speedtest.net and associated services are back to full functionality. The Speedtest engineering team is continuing to monitor.

  3. resolved Apr 27, 2020, 07:33 PM UTC

    The incident that impacted Speedtest.net between 18:25 and 18:34 UTC has been resolved.