Ookla incident
Speedtest Outage due to failure of content delivery network
Ookla experienced a major incident on June 8, 2021 affecting Speedtest.net and Speedtest Intelligence Portal and 1 more component, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 08, 2021, 10:09 AM UTC
User are experiencing are experiencing errors connecting to Speedtest.net Speedtest Custom Speedtest Enterprise Speedtest Web Speedtest Intelligence Downdetector comments may be unavailable at this time. This is due to a failure at our Content Delivery Network provider that is currently being investigated.
- identified Jun 08, 2021, 10:09 AM UTC
The issue has been identified.
- identified Jun 08, 2021, 10:10 AM UTC
We are continuing to work on a fix for this issue.
- identified Jun 08, 2021, 10:13 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Jun 08, 2021, 10:45 AM UTC
Speedtest.net and associated services, including all Speedtest mobile apps, have returned to normal operations. Our primary CDN provider has identified the underlying issue, and a fix has been implemented. If you are still receiving errors visiting one of our web properties, please refresh, clear cache, or try restarting your browser.
- resolved Jun 08, 2021, 11:22 AM UTC
Speedtest.net and associated services, including all Speedtest mobile apps, have returned to normal operations. Our engineering team is continuing to monitor.