Ookla incident

Some Speedtest.net website users experiencing missing test results

Minor Resolved View vendor source →

Ookla experienced a minor incident on September 8, 2021 affecting Speedtest.net and Speedtest Intelligence Data Processing, lasting 21h 50m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2021, 09:09 PM UTC
Resolved
Sep 09, 2021, 06:59 PM UTC
Duration
21h 50m
Detected by Pingoru
Sep 08, 2021, 09:09 PM UTC

Affected components

Speedtest.netSpeedtest Intelligence Data Processing

Update timeline

  1. identified Sep 08, 2021, 09:09 PM UTC

    Some users of the Speedtest.net website are currently unable to view their previous Speedtest results via the "Results History" section of the site. The engineering team has identified the issue and are working on a fix. Other aspects of the Speedtest.net website continue to function normally, and Speedtest results continue to provide accurate measurements.

  2. resolved Sep 09, 2021, 06:59 PM UTC

    The issue impacting a subset of user's historical Speedtest.net results history is now resolved.