Ookla incident

Provider Connectivity issue

Minor Resolved View vendor source →

Ookla experienced a minor incident on December 15, 2021 affecting Speedtest.net and Speedtest Intelligence Portal and 1 more component, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2021, 03:57 PM UTC
Resolved
Dec 15, 2021, 04:06 PM UTC
Duration
9m
Detected by Pingoru
Dec 15, 2021, 03:57 PM UTC

Affected components

Speedtest.netSpeedtest Intelligence PortalSpeedtest Intelligence Data ProcessingSpeedtest CustomDowndetector.comLegacy NetGauge Customer APILicensed Speedtest Custom Test ServersOokla Support Site

Update timeline

  1. investigating Dec 15, 2021, 03:57 PM UTC

    A Provider Connectivity issue has disrupted the availability of Speedtest consumer, Enterprise, and intelligence. Ookla has switched to a secondary site. During this time, Speedtest results may not persist.

  2. investigating Dec 15, 2021, 03:59 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 15, 2021, 04:06 PM UTC

    This incident has been resolved.