Ookla experienced a critical incident on April 21, 2022 affecting Speedtest Intelligence Portal, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
Speedtest Intelligence Portal
Update timeline
- investigating Apr 21, 2022, 02:58 AM UTC
The Speedtest Intelligence analytics portal is experiencing timeouts when accessing certain page elements. The Ookla engineering team is actively investigating and will update this page as the status changes.
- monitoring Apr 21, 2022, 03:16 AM UTC
A fix has been identified and implemented. Speedtest Intelligence has returned to normal service. The Ookla engineering team continues to monitor to ensure that no further problems are experienced.
- resolved Apr 21, 2022, 03:27 AM UTC
This incident has been resolved.