Ookla experienced a major incident on May 2, 2022 affecting Speedtest.net, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Speedtest.net
Update timeline
- identified May 02, 2022, 03:02 PM UTC
An issue has been identified that is causing a partial outage on Speedtest.net. The Ookla engineering team has identified the problem and is working on a fix. Other Speedtest and Ookla systems are operating normally.
- resolved May 02, 2022, 03:29 PM UTC
This incident is now fully resolved. We identified an issue with the configuration of a backend dependency. The Ookla engineering team is continuing to monitor.