Ookla incident

Maps not working

Minor Resolved View vendor source →

Ookla experienced a minor incident on September 19, 2022 affecting Speedtest Intelligence Portal and Downdetector.com, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2022, 01:09 PM UTC
Resolved
Sep 19, 2022, 01:20 PM UTC
Duration
11m
Detected by Pingoru
Sep 19, 2022, 01:09 PM UTC

Affected components

Speedtest Intelligence PortalDowndetector.com

Update timeline

  1. identified Sep 19, 2022, 01:09 PM UTC

    An issue at our maps provider is impacting us from serving maps in some of our products.

  2. monitoring Sep 19, 2022, 01:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 19, 2022, 01:20 PM UTC

    This incident has been resolved.