Ookla experienced a minor incident on February 5, 2019 affecting Speedtest Intelligence Portal, lasting 2h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Speedtest Intelligence Portal
Update timeline
- identified Feb 05, 2019, 07:59 PM UTC
We have discovered an issue rendering Speedtest Intelligence Map Data which is resulting in the map appearing to be blank. We are have identified the issue, and are currently working to resolve the root cause.
- identified Feb 05, 2019, 08:29 PM UTC
We are continuing to work on resolving the root issue.
- identified Feb 05, 2019, 09:13 PM UTC
We are continuing to work on resolving the root issue and are approaching restoration of service.
- monitoring Feb 05, 2019, 09:23 PM UTC
Maps within Speedtest Intelligence are now functional again. Data for 2019/02/04 is currently inaccessible and will be available soon.
- resolved Feb 05, 2019, 10:14 PM UTC
The issue is resolved.