Ookla experienced a minor incident on January 25, 2020 affecting Speedtest.net, lasting 5h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Speedtest.net
Update timeline
- identified Jan 25, 2020, 07:27 PM UTC
We are observing elevated error rates for our upstream VPN service partner and we have confirmed that triage is underway. Users may receive error messages when attempting to connect to the VPN on mobile devices. All other services are fully operational.
- resolved Jan 25, 2020, 10:35 PM UTC
This incident has been resolved.