Ontraport experienced a major incident on September 8, 2022 affecting Isolated Accounts, lasting 3m. The incident has been resolved; the full update timeline is below.
Affected components
Isolated Accounts
Update timeline
- investigating Sep 08, 2022, 01:09 AM UTC
One of our database servers is undergoing emergency repairs. This affects a limited amount of accounts.
- resolved Sep 08, 2022, 01:13 AM UTC
Maintenance is complete. Any impacted accounts should now be operational.