Ontraport incident

Email Delivery Delay

Notice Resolved View vendor source →

Ontraport experienced a notice incident on November 21, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2022, 02:09 AM UTC
Resolved
Nov 20, 2022, 11:00 AM UTC
Duration
Detected by Pingoru
Nov 21, 2022, 02:09 AM UTC

Update timeline

  1. resolved Nov 21, 2022, 02:09 AM UTC

    We are experiencing a delay in processing our Email Delivery queues for random segments of traffic. The underlying issue has been resolved, but emails may experience a delay in sending (not presented in the Ontraport application). Due to the nature of the delay, it is not known which specific sends are affected, but not emails have been lost.