Ontraport experienced a minor incident on March 6, 2023 affecting Email Delivery, lasting 3h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Email Delivery
Update timeline
- identified Mar 06, 2023, 04:56 PM UTC
We are currently looking into an issue with sending delays for isolated email segments. Emails are sending, but might experience a delay.
- monitoring Mar 06, 2023, 06:16 PM UTC
Email queues are draining, and we are continuing to make changes to reduce latency events like this one.
- resolved Mar 06, 2023, 08:07 PM UTC
Issues should be resolved; we will continue to observe the delivery latency and act accordingly.