Ontraport experienced a minor incident on March 28, 2023 affecting Email Delivery, lasting 3h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Email Delivery
Update timeline
- investigating Mar 28, 2023, 04:35 PM UTC
We are currently investigating delays in delivery for isolated sending segments.
- monitoring Mar 28, 2023, 06:39 PM UTC
Queues are returning to normal, we will continue to monitor this event and implement further fixes if necessary.
- resolved Mar 28, 2023, 08:03 PM UTC
Delays are gone, but we will be continuing to refine the systems handling the impacted sending segments.