Ontraport incident

HTTP/S Outage

Critical Resolved View vendor source →

Ontraport experienced a critical incident on March 3, 2025 affecting Ontraport Login and Landing Pages and 1 more component, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2025, 11:43 PM UTC
Resolved
Mar 04, 2025, 12:11 AM UTC
Duration
27m
Detected by Pingoru
Mar 03, 2025, 11:43 PM UTC

Affected components

Ontraport LoginLanding PagesPayment FormsLead Generation FormsOntraport ApplicationOntraport Website

Update timeline

  1. identified Mar 03, 2025, 11:43 PM UTC

    We are currently working to resolve a global HTTP/S outage. The issue has been identified and we are working to restore services.

  2. monitoring Mar 04, 2025, 12:05 AM UTC

    Services have been restored. We are continuing to investigate and monitor this to identify what exactly happened.

  3. resolved Mar 04, 2025, 12:11 AM UTC

    We are confident that this issue is resolved and is related to physical maintenance (hardware installations) at our datacenter. Automated (hardware level) pathing failover did not occur as expected, which resulted in a need for manual intervention. We will examine this in more detail to identify any areas for improvement.