OnlyDomains incident

Order Processing Delays

Minor Resolved View vendor source →

OnlyDomains experienced a minor incident on June 1, 2023 affecting Website and Voice and 1 more component, lasting 12h 14m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2023, 02:05 PM UTC
Resolved
Jun 02, 2023, 02:20 AM UTC
Duration
12h 14m
Detected by Pingoru
Jun 01, 2023, 02:05 PM UTC

Affected components

WebsiteVoiceHostingChatRegistry ConnectorTicketingPayment Gateway

Update timeline

  1. identified Jun 01, 2023, 02:05 PM UTC

    We have identified an error in a system rollout affecting new orders and are working to restore the order workflows as soon as possible. Please accept our apologies for this ongoing incident - the team are working to restore these services quickly, and we'll update this page throughout.

  2. resolved Jun 02, 2023, 02:20 AM UTC

    The identified issue has now been resolved and all systems are operating as normal - we’d like to thank our customers for their patience with us while working to resolve this order flow error and apologise for any inconveniences this may have caused. Do reach out to to support if you need anything. Matt @ OnlyDomains