OnlyDomains experienced a critical incident on July 9, 2024 affecting Website and Registry Connector and 1 more component, lasting 20d 3h. The incident has been resolved; the full update timeline is below.
Affected components
WebsiteRegistry ConnectorPayment Gateway
Update timeline
- identified Jul 09, 2024, 02:58 AM UTC
We are aware of an outage to our registrar platform and systems, Our DNS and hosting is not affected. The cause is a fault in our network hardware and we are working with several network suppliers and vendors to get everything online as soon as possible but no ETA can be provided at this time.
- monitoring Jul 09, 2024, 05:39 AM UTC
A fix has been put in place and all services are back online. We are monitoring will be working on network improvements to ensure this does not occur again.
- resolved Jul 29, 2024, 06:08 AM UTC
This incident has been resolved.