OnlyDomains incident

Payment Issues: Credit Card, Google & Apple Pay Unavailable

Major Resolved View vendor source →

OnlyDomains experienced a major incident on January 17, 2025 affecting Payment Gateway, lasting 6h 38m. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2025, 08:51 AM UTC
Resolved
Jan 17, 2025, 03:29 PM UTC
Duration
6h 38m
Detected by Pingoru
Jan 17, 2025, 08:51 AM UTC

Affected components

Payment Gateway

Update timeline

  1. identified Jan 17, 2025, 08:51 AM UTC

    Payment Issues: Credit Card, Google & Apple Pay Unavailable Our payment system is experiencing unforeseen issues, so Credit Cards, Google, and Apple Pay are currently unavailable. PayPal remains available. We are working with the upstream provider BlueSnap to fix this as soon as possible. We apologise for the inconvenience and request that you retry your order once the issue has been fixed.

  2. resolved Jan 17, 2025, 03:29 PM UTC

    This incident has been resolved. If you need help processing an earlier failed transaction, please contact us through the support channels listed here: https://www.onlydomains.com/about-us/contact-us.