OneID incident

Degraded performance across our services

OneID is currently experiencing a major incident affecting Consent Console and OneID and 1 more component, which began 5h ago. The vendor's full update timeline is below.

Started
Oct 20, 2026, 08:33 AM UTC
Resolved
Ongoing
Duration
● 5h 4m
Detected by Pingoru
Oct 20, 2026, 08:33 AM UTC

Affected components

Consent ConsoleOneIDConsole

Update timeline

  1. investigating Oct 20, 2026, 08:33 AM UTC

    Status: Investigating We are currently experiencing degraded performance across our services due to an ongoing outage at our cloud infrastructure provider, Google Cloud Platform (GCP), where our platform is hosted. Our services remain available and we are continuing to serve traffic, but customers may notice slower response times, intermittent errors, regardless of their location. Our engineering team is actively monitoring the situation, and taking steps to minimise the impact on our customers. Affected components Consent Console (Degraded performance) OneID (Degraded performance) Console (Degraded performance)