Onehub incident

Slow Response Times

Minor Resolved View vendor source →

Onehub experienced a minor incident on January 17, 2017, lasting 3h 34m. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2017, 06:36 PM UTC
Resolved
Jan 17, 2017, 10:11 PM UTC
Duration
3h 34m
Detected by Pingoru
Jan 17, 2017, 06:36 PM UTC

Update timeline

  1. investigating Jan 17, 2017, 06:36 PM UTC

    We are currently experiencing higher than usual load across Onehub. Customers can continue to use the service as usual; however, may experience slow response times and intermittent 502 and 503 error pages. We are working to resolve the issue as soon as possible.

  2. monitoring Jan 17, 2017, 07:06 PM UTC

    We have taken steps to address the slow response times that customers were experiencing. Everything should now be working as expected.

  3. resolved Jan 17, 2017, 10:11 PM UTC

    This incident has been resolved.