Onehub incident

Internet Explorer Not Displaying Files

Notice Resolved View vendor source →

Onehub experienced a notice incident on August 14, 2017, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2017, 02:28 PM UTC
Resolved
Aug 14, 2017, 03:06 PM UTC
Duration
37m
Detected by Pingoru
Aug 14, 2017, 02:28 PM UTC

Update timeline

  1. investigating Aug 14, 2017, 02:28 PM UTC

    We have received reports that some users using Internet Explorer are unable to view files. Our team is looking into the cause. Users can view files using an alternative browser (Chrome, Firefox, Safari, Edge, etc.).

  2. resolved Aug 14, 2017, 03:06 PM UTC

    Our team has resolved the file display issue for Internet Explorer users. Users should refresh the page or sign-out and sign-in to view files on Internet Explorer.