Onehub incident

Activity listing and notification emails are behind

Minor Resolved View vendor source →

Onehub experienced a minor incident on June 20, 2023 affecting Activity, lasting 10h 31m. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2023, 08:46 PM UTC
Resolved
Jun 21, 2023, 07:17 AM UTC
Duration
10h 31m
Detected by Pingoru
Jun 20, 2023, 08:46 PM UTC

Affected components

Activity

Update timeline

  1. investigating Jun 20, 2023, 08:46 PM UTC

    We are currently investigating an issue causing activity to update slowly. This means activity for recent events may take longer to appear on the activity page than normal. Related features like notification summaries, new file, new message, and new comment emails are also delayed. Individual file activity listed under the history/audit trail tab is unaffected.

  2. monitoring Jun 20, 2023, 09:45 PM UTC

    We've identified the cause and implemented a fix to try and help catch up with the backlog. We're currently monitoring things and will post an update with an expected resolution time when we are able to determine one.

  3. resolved Jun 21, 2023, 07:17 AM UTC

    The backlog is continuing to progress and we expect will be caught up in the next couple of hours.