Onehub incident

Two-Factor Authentication SMS Delays

Minor Resolved View vendor source →

Onehub experienced a minor incident on April 26, 2017, lasting 4h 19m. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2017, 04:03 PM UTC
Resolved
Apr 26, 2017, 08:22 PM UTC
Duration
4h 19m
Detected by Pingoru
Apr 26, 2017, 04:03 PM UTC

Update timeline

  1. identified Apr 26, 2017, 04:03 PM UTC

    Our SMS provider is experiencing delays distributing SMS codes for two-factor authentication. Users with authenticator applications should remain unaffected.

  2. resolved Apr 26, 2017, 08:22 PM UTC

    Our SMS provider has resolved the issue with delayed SMS codes for two-factor authentication. SMS codes should now be arriving as expected.