Onehub experienced a minor incident on December 5, 2017, lasting 1h 3m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 05, 2017, 10:18 PM UTC
We have received reports of intermittent 500 errors when attempting to search for anything in Onehub. We are currently investigating the issue and will report back as soon as we have more information.
- monitoring Dec 05, 2017, 10:39 PM UTC
The internal service responsible for powering our search engine was experiencing much higher than normal load. We restarted our search service and will continue monitoring things for the next hour. We will also attempt to identity the root cause for the increased load.
- resolved Dec 05, 2017, 11:22 PM UTC
We have resolved an issue where search requests were being disproportionately queued to a single server. Search should be working normally again.