Onehub incident

Intermittent issues downloading and previewing files

Major Resolved View vendor source →

Onehub experienced a major incident on February 28, 2017, lasting 4h 20m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2017, 06:09 PM UTC
Resolved
Feb 28, 2017, 10:29 PM UTC
Duration
4h 20m
Detected by Pingoru
Feb 28, 2017, 06:09 PM UTC

Update timeline

  1. monitoring Feb 28, 2017, 06:09 PM UTC

    We're aware that some customers are unable to download or preview files. We have determined this to be a problem caused by our storage provider and part of a broader issue impacting many sites and services across the internet. We are monitoring things closely and will update as the situation changes.

  2. resolved Feb 28, 2017, 10:29 PM UTC

    The issue affecting our storage provider has been resolved. Downloads and previews are functioning normally again.