Onehub incident

Slow connections or issues connecting to FTP

Major Resolved View vendor source →

Onehub experienced a major incident on August 3, 2018 affecting FTP, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2018, 09:01 PM UTC
Resolved
Aug 03, 2018, 11:16 PM UTC
Duration
2h 15m
Detected by Pingoru
Aug 03, 2018, 09:01 PM UTC

Affected components

FTP

Update timeline

  1. investigating Aug 03, 2018, 09:01 PM UTC

    We are currently investigating reports of slow response times with the FTP gateway and issues connecting.

  2. resolved Aug 03, 2018, 11:16 PM UTC

    FTP performance appears to have stabilized.