Onehub incident

Issues saving files back to Onehub from Office Online

Onehub experienced a major incident on April 2, 2021 affecting Microsoft Office Online, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started: Apr 02, 2021, 10:11 PM UTC
Resolved: Apr 02, 2021, 11:46 PM UTC
Duration: 1h 34m
Detected by Pingoru: Apr 02, 2021, 10:11 PM UTC

Affected components

Microsoft Office Online

Update timeline

investigating Apr 02, 2021, 10:11 PM UTC

We are currently seeing intermittent failures to save files back to a workspace when they are created or edited using the Office Online integration.
resolved Apr 02, 2021, 11:46 PM UTC

We've fixed the issue causing this problem.