Onehub experienced a major incident on June 24, 2022 affecting Website, lasting 5h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 24, 2022, 02:09 PM UTC
The ability to upload files is currently not responding. We are investigating and will update this page as soon as details are available.
- identified Jun 24, 2022, 03:45 PM UTC
Our team has identified the cause of the issue and is working on a fix.
- identified Jun 24, 2022, 06:17 PM UTC
Users are currently unable to upload new files, create new folders, or create new Workspaces. We are deploying a fix for the issue. The fix requires changes to our infrastructure and is currently running. Barring unforeseen circumstances, the estimated ETA for complete restoration is 1 PM Pacific.
- identified Jun 24, 2022, 07:26 PM UTC
We are continuing to monitor changes to the infrastructure. The estimated ETA for complete restoration is 1 PM Pacific.
- identified Jun 24, 2022, 07:50 PM UTC
A fix has been implemented and we are monitoring the results. All services are restored including file uploads.
- resolved Jun 24, 2022, 07:51 PM UTC
This incident has been resolved.