OneCall NZ experienced a minor incident on February 1, 2022, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Feb 01, 2022, 05:59 AM UTC
We have experienced some issues with one of our core voice servers due to configuration changes being made to the underlying infrastructure hosting these servers. This caused a momentary loss of connectivity. As the change has already been made, the brief drop in network connectivity is resolved. The Voice engineering team has confirmed that the services are currently stable.